{"id":11900,"date":"2022-09-26T09:30:22","date_gmt":"2022-09-26T09:30:22","guid":{"rendered":"https:\/\/www.dental-media.co.uk\/marketing\/?p=11900"},"modified":"2022-09-23T15:54:26","modified_gmt":"2022-09-23T15:54:26","slug":"when-will-they-deliver","status":"publish","type":"post","link":"https:\/\/www.dental-media.co.uk\/marketing\/techniques\/when-will-they-deliver\/","title":{"rendered":"When should you expect dental marketing to deliver results?"},"content":{"rendered":"<h2>Short, mid and long term strategies for new patient acquisition<\/h2>\n<p>One of the key questions dentists ask when considering dental marketing initiatives is, unsurprisingly, \u201cwhen should I expect a return?\u201d<\/p>\n<p>Whilst there is no definite answer to this, simply because it depends on several factors, we can give some useful indicators to help inform key operational decisions such as budgeting etc.<\/p>\n<p>Before we move on to the main marketing techniques you can use and how long it typically takes for them to become effective, let\u2019s take a quick look at the factors which will affect their performance and which need to be considered carefully before you begin:<\/p>\n<ul>\n<li>Your objectives<\/li>\n<li>The competitive environment<\/li>\n<li>The economic climate<\/li>\n<li>Your budget<\/li>\n<li>How capable is your local team to assist?<\/li>\n<li>Google<\/li>\n<li>Facebook (Meta)<\/li>\n<\/ul>\n<p>Let\u2019s break those elements down a little more.<\/p>\n<p><strong>Your objectives<\/strong> \u2013 are you simply looking to get \u201cbums on seats\u201d for general treatments or something more specific such as high-spec implant and ortho treatments? Often it will be all of those things but they are not all quick wins unfortunately and you should be prepared for variable results. For example, it\u2019s relatively straightforward to acquire new patients for general treatments using paid ads, however getting a regular stream of Invisalign cases is not quite as straightforward. This leads nicely into a consideration of the competition.<\/p>\n<p><strong>The competitive environment<\/strong> \u2013 some treatments e.g. Invisalign and to some extent implants, are very popular in terms of an increasing number of dentists wishing to advertise those services. With Invisalign training courses now lasting just a few days, it seems that most practices are jumping on this particular ortho bandwagon. With that comes a huge increase in the number of practices advertising and overall competition ramping up considerably. The effect of that doesn\u2019t need to be explained but suffice to say you have to try much harder than just 2 or 3 years ago.<\/p>\n<p><strong>The economic climate<\/strong> \u2013 this has a clear effect on any <a href=\"https:\/\/www.dental-media.co.uk\/\">dentistry marketing initiatives<\/a> and irrespective of what your Invisalign rep, marketing company or dental coach might tell you, if the general public is more focused on how they\u2019re going to pay their fuel bills, they will be much less willing to stretch to having their teeth straightened.<\/p>\n<p>This doesn\u2019t mean that all of the treatment cases will go away, but some of them will certainly be put on ice \u2013 so you will need to work harder to attract the folk out there who can still afford it. For the sceptics out there, we have rafts of analytical data which clearly demonstrates the effects of what I\u2019ve just mentioned.\u00a0 I\u2019d rather be factual and transparent than try to convince you \u201call is well\u201d and that your marketing pound will fall on fertile ground \u2013 at the moment that\u2019s not always the case and you\u2019ll need to work harder.<\/p>\n<p><strong>Your budget<\/strong> \u2013 it\u2019s still quite scary how many dentists enquire about digital advertising and during the discussion inform you that their budget is a couple of hundred pounds per month. Unfortunately long gone are the days when you could spend \u00a35 a day on click costs on Facebook and do very nicely. These days you\u2019re looking at several fold that, and more for Google Ads. This varies by region of course and busy city locations will cost you significantly more. It will also vary significantly by the type of treatment(s) you are targeting.<\/p>\n<p><!--more--><\/p>\n<p>In addition to this you will need to budget for a specialist team to <a href=\"https:\/\/www.dental-media.co.uk\/dental-social-media.html\">manage your campaigns<\/a> and very likely your SEO too \u2013 DIY is a risky thing in the sophisticated world of ad management these days.<\/p>\n<p>So unless your budget is pushing up towards \u00a31k\/month (lower competition area) and well over \u00a31k\/month (higher competition area) then to be honest you shouldn\u2019t expect much. There are some exceptions to this and a diligent marketing company will complete a full and transparent analysis to let you know where you stand before you start.<\/p>\n<p><strong>How capable\/willing is your local team with regard to assisting?<\/strong> \u2013 Marketing can be split into two main categories \u2013 \u201cdone for you\u201d and \u201cdone by you\u201d, however there is some overlap. It is completely wrong to think that everything can be outsourced (although lots of dentists still think that) and as we\u2019ve discussed elsewhere in this blog, your team will need to play a significant role. For example, securing reviews is very much in the hands of the local team, as is the management of day-to-day social media activity if you want to do it properly. If you don\u2019t want to get involved like that then you should expect your overall efforts to be compromised, and quite significantly too.<\/p>\n<p><strong>Google and Facebook (Meta)<\/strong> \u2013 you might wonder why I\u2019ve included these guys in the factors which can affect your marketing performance, but they can and do, often very significantly. For example, Facebook regularly changes the ways it validates how ads can be used on their platform meaning that what worked previously doesn\u2019t work now. Similarly Google periodically makes huge changes to the way they rank websites and you can go from being top of page one to half way down or worse, in the space of a few hours. Those types of changes can have big effects in a short space of time.<\/p>\n<h3>Digital dental practice promotion \u2013 different strategies, different timescales<\/h3>\n<p>There are four main strategies to consider which are web based. Of course you will also need to concentrate on the usual techniques to promote \u201cword-of-mouth\u201d recommendations via your team and existing patients \u2013 these off-line techniques are not discussed here but are equally important.<\/p>\n<p><strong>Paid ads<\/strong> \u2013 this technique can be used to gain traction in the short term and it\u2019s possible to publish ads on Facebook and Google very quickly, typically within a day. However that doesn\u2019t guarantee instant success, particularly given the increased competition we mentioned earlier. The quality of your ads and how popular they prove to be will also play a big part, so it\u2019s not simply a case of \u201cpublish and forget\u201d \u2013 you will need skilled intervention to gain initial momentum and then maintain your campaigns to keep them fresh and delivering.<\/p>\n<p><strong>Organic social media<\/strong> \u2013 this is more of a mid to long term strategy and takes time to build up. Again it\u2019s not simply a case of publishing a few posts and expecting them to generate traction; you have to be consistent and seek the usual likes, shares and comments to make sure your messages get seen. This is not something to outsource \u2013 the dental teams that makes organic social work are the ones that manage it themselves, not the ones who outsource to third-party companies who spin the same generic content to lots of different accounts.<\/p>\n<p><strong>Email marketing<\/strong> \u2013 this is another medium to long term strategy but one you need to start working on immediately. Building a solid email list whereby you can send out periodic updates is a proven way to maintain contact with existing patients and to keep your business \u201ctop of mind\u201d when they are making decisions about more complex, expensive treatments. Start your email list quickly and then grow and nurture it.<\/p>\n<p><strong>Search engine optimisation (SEO)<\/strong> \u2013 this is a \u201cmust\u201d if you are to make the most of your website and when you consider that new patient acquisition via websites is second only to word-of-mouth, it makes absolute sense. It goes without saying that you also need a high-quality website but if it languishes on page two of Google, then it\u2019s nearly pointless. Ideally your website need to be in the top three positions on page one and with a prominent presence in the \u201clocal pack\u201d (maps) results too.<\/p>\n<p>So how long does it take to gain useful Google rankings? Again this depends, not just on the initial quality of your website but also on the strength of the local competition. Whilst you can gain prominence within a couple of months, in areas of higher competition it can take considerably longer. Typically we aim to get a website onto page one within the first three months and then move it higher progressively, into the upper half of the page within 6 \u2013 9 months and then on from there into the top three positions. Ultimately the goal is position one but this can take over a year to achieve and even longer where competition is significant \u2013 remember that your competitors will almost certainly be using SEO too. SEO is mid to long term strategy and a very important one, so please don\u2019t neglect it.<\/p>\n<h3>Summary<\/h3>\n<p>There are various digital strategies which can be used for gaining and then maintaining dental patients on the web. All will be impacted by the external factors noted above and you need to consider and understand them before you start. Underestimate any of those and you can end up disappointed.<\/p>\n<p>Each of the techniques has different uses, objectives and timescales to return. Whilst they can be deployed selectively, it also important to add that successful practices tend to use all of them to create holistic programmes covering all of the main digital channels.<\/p>\n<p>If you\u2019d like to get started for your own practice or perhaps need a review of what you already have in place, please contact the team at Dental Media on <strong>01332 672548<\/strong>. We\u2019ll provide you with a transparent assessment, realistic estimate of costs and a proposal to take you forwards.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Short, mid and long term strategies for new patient acquisition One of the key questions dentists ask when considering dental marketing initiatives is, unsurprisingly, \u201cwhen should I expect a return?\u201d Whilst there is no definite answer to this, simply because &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.dental-media.co.uk\/marketing\/techniques\/when-will-they-deliver\/\"> <span class=\"screen-reader-text\">When should you expect dental marketing to deliver results?<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":11407,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[41],"tags":[],"class_list":["post-11900","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-techniques"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.dental-media.co.uk\/marketing\/wp-json\/wp\/v2\/posts\/11900","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dental-media.co.uk\/marketing\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dental-media.co.uk\/marketing\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dental-media.co.uk\/marketing\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dental-media.co.uk\/marketing\/wp-json\/wp\/v2\/comments?post=11900"}],"version-history":[{"count":2,"href":"https:\/\/www.dental-media.co.uk\/marketing\/wp-json\/wp\/v2\/posts\/11900\/revisions"}],"predecessor-version":[{"id":11902,"href":"https:\/\/www.dental-media.co.uk\/marketing\/wp-json\/wp\/v2\/posts\/11900\/revisions\/11902"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.dental-media.co.uk\/marketing\/wp-json\/wp\/v2\/media\/11407"}],"wp:attachment":[{"href":"https:\/\/www.dental-media.co.uk\/marketing\/wp-json\/wp\/v2\/media?parent=11900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dental-media.co.uk\/marketing\/wp-json\/wp\/v2\/categories?post=11900"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dental-media.co.uk\/marketing\/wp-json\/wp\/v2\/tags?post=11900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}